Shipping Policy

Shipping & Delivery


Order Inspection
Starting from the date of delivery, you will have 10 calendar days to open and inspect all crates/boxes. Any missing pieces must be reported during this time period, otherwise Across International will not be held responsible. If anything is missing, please call us at 888-988-0899.

Order Processing and Transit Time
Across International will ship packages within 1-2 business days after your order is received and the payment has been cleared. Orders including freight shipments that are placed after 3:00pm EST will be shipped the next business day.

Delivery Address
Across International reserves the right to request written documentation confirming shipping address. For customers paying via Paypal, we will ship to your Paypal registered (confirmed) address as required by Paypal for sellers.

International Shipments
Across International will ship internationally. Shipping rates and fees may vary depending on the location and required delivery time. Please contact us at (888) 988-0899 or [email protected] to receive an estimate for shipping cost and delivery time.

Note: Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Damaged Shipments
If your shipment is clearly damaged during transit, refuse the package and have the driver document any and all damage to the package. Across International can not take responsibility for obviously damaged shipments that are accepted and signed for. For damaged, rejected shipments, Across International will file a claim with the carrier and ship a replacement once the damage inspection is complete.

If there has been damage to your shipment that is not evident on the outside of the packaging, please contact us within 5 days of the arrival of your shipment for instructions. Please be prepared to provide photos of the inside and outside of the packaging and damaged items. To ensure prompt resolution, please keep the box, all packing materials and the damaged items for inspection by the carrier.



International

**ACROSS INTERNATIONAL ONLINE SALES PRICE ONLY AVAILABLE AND VALID IN CONTINENTIAL US**

**OFERTA ONLINE DE PRENSAS ACROSS INTERNATIONAL SOLAMENTE DISPONIBLE Y VALIDO EN LOS ESTADOS UNIDOS EEUU CONTINENTIAL**

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Across International is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

 

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